Business Continuity

Tranquilmoney's servers are hosted and managed by IBM out it's facilities in New York City and therefore we have access to IBM's state of the art business continuity infrastructure. In addition there are back-ups available on servers in the back office in India. If for any reason, the servers at IBM are down, the servers in India take over and customer faces no down-time. 

The company has redundancies built through use of multiple service providers for bandwidth and communication links. The company has business associate relationships with multiple organizations in India which ensure that work can be moved to those locations in the event that work the back office in India is affected by flood, fire or other natural disasters. There are well documented business continuity plans to act on in case of such eventualities and all concerned people are trained to act on such eventualities.